16 Mar Rat investigation
Visited a customer this morning who have heard gnawing coming from their loft. Its a new build property so proofing if any is normally minimal. Found evidence of a solitary rat who has been visiting but not as yet nesting. No food traces, marks and hardly any poop but a large hole near the rafters (not good for a new build property). Set a trap with Nutella (NO POISON) and together my customers and i will monitor the result. Told the customer to speak to their builder about proofing the access hole for the rodent. Customer very satisfied with our investigation work.